The course provides an in-depth understanding of quality concepts, frameworks, and improvement strategies used in healthcare organizations. The course explores quality planning, quality assurance, and continuous quality improvement with a focus on patient safety, clinical effectiveness, and organizational performance. Emphasis is placed on applying quality management principles to improve healthcare processes, outcomes, and patient experiences across diverse healthcare settings.
Course overall purpose
The overall goal of this course is to equip participants with the knowledge and skills required to implement, monitor, and improve quality management systems in healthcare settings in order to enhance patient safety, service quality, and organizational performance.
